Shipping policy
Shipping Policy
Welcome to Adorella Fashion. We’re committed to delivering your order as quickly and smoothly as possible.
Please review our shipping policy below.
Processing & Shipping Times
Orders are typically processed within 1–3 business days.
Once shipped, estimated delivery times are generally between 5–12 business days, depending on your location and shipping carrier.
After your order has been shipped, you will receive a confirmation email with your tracking information.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer free shipping promotions or discounted shipping offers.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow 24–72 hours for tracking updates to appear in the carrier’s system.
Lost or Stolen Packages
Adorella Fashion is not responsible for packages marked as delivered by the shipping carrier.
If your tracking shows your package as delivered but you have not received it, we recommend:
- Checking with neighbors or household members
- Contacting the shipping carrier directly
- Filing a claim with the carrier if necessary
Customs, Duties & Import Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your local government.
These charges are the responsibility of the customer and are not included in the order total or shipping costs.
Shipping Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to factors outside of our control, including:
- Carrier delays
- Customs processing
- Weather conditions
- High order volume
- Holidays or transportation disruptions
We appreciate your patience and understanding if delays occur.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Email:
support@adorellafashion.com
Website:
adorellafashion.com